Our packages

We offer three Smart Home packages: a bespoke, Made-to-order, Custom Solution, a ready-to-go Bundle Solution and a Plug & Play Smart Home products solution, you can use straight away.

What is Customised Solution?

This is Smart Home living at its fullest, where the possibilities are endless. Get Home Automation, Home Networking and Home Monitoring - all built to work best for you and your home.

Since our Customised Solution is made to order, we laid out the process of creating it:

  • du Smart Home Product

    Step 1: Visit our showroom
    Talk to one of our Design Consultants about our Customised Solutions.

  • du Smart Home Product

    Step 2: Set an appointment
    We'll arrange a convenient time to carry out a Site Survey at your home.

  • du Smart Home Product

    Step 3: Site Survey
    We assess your requirements and collect relevant technical info for the project.

  • du Smart Home Product

    Step 4: Proposal
    We create a customised solution based on your requirements.

  • du Smart Home Product

    Step 5: Order
    If you're happy with the proposal, place the order for your Smart Home project!

  • du Smart Home Product

    Step 6: Delivery & Installation
    We build and install your Smart Home products.

  • du Smart Home Product

    Step 7: Completion
    Your custom du Smart Home experience is ready for your use.

Step 1 - Visit

Visit any of our showrooms and talk to Design Consultant about our Customised Solutions.

Step 2 - Appointment

We’ll arrange a Site Survey to have a look at your home on a day that works for you.

Step 3 - Site Survey

We’ll go through your needs and collect relevant technical info. This will take two hours or so.

Step 4 - Proposal

We’ll create a customised Smart Home proposal once we’ve completed the site survey and reviewed your requirements. This usually takes around 72 hours, depending on the complexity of the project.

Step 5 - Order

If you’re happy with the proposal, place the order for your customised Smart Home project. We can also change any aspect of the proposal.

Step 6 - Delivery and Installation

The work begins! This usually takes between two to six weeks.

Step 7 - Completion

Enjoy your new Smart Home!

Custom Smart Home projects can take as little as 36 days to complete. Since customised projects are unique, timeframes for delivery can vary.

Smart Home Customer Checklist

Here’s a checklist of requirements for you to make sure everything is compatible at your end before we get started. Click here to view

Any changes?

If you want to make changes to the proposal, our Solution Designer will make the appropriate changes and sent it back to you for approval.

Customised Solution feature List

Devices Home Networking Home Automation Home Monitoring
Router is a networking device that joins multiple computer networks together via wired or wireless connections.
Switch is a networking device that connects devices together by using packet switching to receive, process, and forward data to the destination device.
Access Point is a networking device that allows WiFi devices to connect to a wired network, and is often used to extend the WiFi coverage.
Home Controller is the brain of the home automation system managing all the devices, functions, scenes, and interfaces.
Light Switch is an on/off relay switch designed to be installed in standard wall switch boxes, turning your existing lights into smart lights.
Switch Dimmer is a dimmer designed to be installed in standard wall switch boxes, turning your existing dimmable lights into smart dimmable lights.
AC Thermostat is a smart thermostat that can adjust the temperature depending on your preset schedule, or even turn off your AC if nobody is home.
Curtain Controller is a module that transforms your motorized curtains and/or roller blinds, into smart coverings that can close when it is sunset or open to let sunshine in.
Indoor Camera is a dome camera that allows you to monitor the inside of your home, even if it is too dark.
Outdoor Camera is a bullet camera that can withstand the weather conditions when placed outside, allowing you to monitor the outdoor area of your home.
Motion Sensor is a device that detects moving objects, particularly people, and can be integrated with the home automation system to automatically perform a task or alert you of motion in your home.
Occupancy Sensor is a device that detects the presence of people, and can be set to detect scenes or actions according to your preference.
Flood Sensor is a device that detects water leakage that might occur in your AC system or bathrooms, and lets the system notify you before your home gets flooded.
Contact Sensor is a device used to monitor the status of your access doors, windows, cabinets’ doors, etc. and lets the system notify you of any breach.
Smoke Sensor is a device that detects smoke, and lets the system alarm you of the fire location.

Smarthome Customer Checklist

At du we want you to experience the benefits of Smart living as smoothy as possible. To help with this, you can expect us to take care of certain aspects of the project. We’ve created a checklist of requirements for you to make sure everything is compatible at your end before we get started.

Requirements Customer du
  • NOC
    • You will need a No Objection Certificate from the landlord or building management.

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  • Floor Plans
    • You must provide a floor plan of your apartment/villa, if available.

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  • Lighting Plans
    • We’ll need you to provide a lighting plan for your apartment, if available.

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  • Load Schedule
    • We’ll also need you to provide a load schedule, if available.

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  • Site Access
    • You’ll need to arrange any necessary approval for us to access your premises.

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  • Installation
    • All equipment purchased will be installed by qualified du installers.

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  • Configuration
    • A du Smart Home Expert will configure all of your equipment.

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  • Cabling
    • A du Installer will take care of your cabling.

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  • Civil works
    • Our du Installers will also carry out any civil works related to the installation of Smart Home equipment.

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  • Testing
    • One of our du Smart Home experts will be responsible for testing your equipment.

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  • Handover
    • We’ll install the Smart Home application on your preferred device. You’ll be trained how to use the app. We’ll also hand over all documents, including the warranty, user guides and log-in information.

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If you have any questions about this Checklist, or want to clarify something
specific, one of our Smart Home Advisers will be happy to help you – please
get in touch with us.

Let’s Talk Smart Home

You can either Book an appointment, or Request a consultation by leaving us your details.